Overview
What is Deputy?
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…
Easy to use!
Deputy works.
Smooth and Simple
Deputy is the time keeping leader!
Deputy cut back my time in the office, staff love it!
Simple timesheets management solution for a small business
An excellent solution for entering and managing timesheets
Flawless integration, user friendly interface.
Gets the job done for a fair price!
Deputy - Great for Employees, less great for HR
Deputy is a great match for our company and Direct Care staff
An intuitive, rock solid service that's worth the cost but with some minor quibbles
Deputy is a trusted sidekick
Custom Reporting I Need
User Friendly Game Changer!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Scheduling Only
$2.50
Scheduling, Time and Attendance
$4.50
Enterprise
Custom pricing for enterprise clients
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Deputy?
Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.
Deputy Features
- Supported: Scheduling
- Supported: Timesheets
- Supported: Time Clock
- Supported: Payroll Integration
- Supported: Communication
- Supported: Task Management
- Supported: Mobile
- Supported: Performance Management
- Supported: Time Tracking
- Supported: Shift Planning
Deputy Screenshots
Deputy Videos
Deputy Integrations
Deputy Competitors
Deputy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe |
Supported Languages | English, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese |
Deputy Downloadables
Frequently Asked Questions
Deputy Customer Size Distribution
Consumers | 2% |
---|---|
Small Businesses (1-50 employees) | 68% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(462)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.
Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.
Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.
Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.
Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.
Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.
User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.
Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.
Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.
Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.
Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.
Attribute Ratings
- 8.8Likelihood to Renew46 ratings
- 9.5Availability5 ratings
- 9.2Performance5 ratings
- 8.7Usability404 ratings
- 8.4Support Rating30 ratings
- 10Online Training2 ratings
- 10In-Person Training1 rating
- 8.1Implementation Rating398 ratings
- 7.8Configurability6 ratings
- 9.3Product Scalability5 ratings
- 6.7Ease of integration3 ratings
- 8.8Vendor pre-sale5 ratings
- 9Vendor post-sale5 ratings
Reviews
(1-25 of 111)Easy to use!
- Easy to use
- Quick to learn
- Plenty of reminders
- You used to be able to quite easily go back in and change your time but now that does not work the same. If I miss a shift I have to clock a different one. I used to be able to start the shift I forgot to sign in for and then adjust the time
- Reminders for longer than an hour in advance
- an integration with apple calendar!
Well suited for a small to moderate sized business. It takes time though so it should be an employee's job to take care of it, not someone higher up or the owner persay.
Smooth and Simple
- Rostering.
- Being able to sync it to our mobiles so we can see the roster at any time.
- Communicating well
- The specialists don't actually use Deputy and I am paying for them to use it as I need my other staff to see where they are.
Deputy is the time keeping leader!
- Customer agent tries hard to help.
- Report writer offers many options and configuration.
- Export to CSV is easy to use.
- customer service is now available by phone!
- Export to ADP Workforce needs different columns than currently offered. We need earnings code 4 and not 3. Haven't figured out how to change it.
- Some agents are more knowledgeable than others, not sure if it's due to training.
- Report building isn't always self-explanatory.
- Need help with building a report with both hours worked AND paid time off that can be uploaded to ADP
Deputy cut back my time in the office, staff love it!
- Scheduling
- Staff unavailability
- Timesheets
- Would like the ability to submit timesheets from a mobile, it's hard when I've already left the office for the day. You can do timesheets from a mobile while viewing the desktop site but it's fiddly.
- Shift Management.
- Xero sync.
- Simplicity of use.
- Shifts are sometimes left open when doing self-service clock out.
- Xero sync broke twice in one year.
Flawless integration, user friendly interface.
- Time & Attendance.
- Detailed Reporting.
- Scheduling.
- Doesn't locate our staff on site accurately with location services when the staff sign in.
Gets the job done for a fair price!
- Easy in use, new employees understand what to do quickly.
- Manage multiple locations.
- Open shifts and trading.
- Timesheets for accounting.
- Inexpensive.
- Complete app for workers.
- Message board is limited in options and management.
- It is missing a customizable form to request availability for upcoming weeks.
Deputy is a great match for our company and Direct Care staff
- Ability to disseminate information and training via the newsfeed.
- Schedule staff quickly and easily.
- Constant confirmations & reminders are being sent to staff regarding their regular and overtime shifts.
- The journal has been important to track good and coachable moments with our staff, in order to help with reviews and documentation.
- Punching in and out is very accurate and we have had zero problems with this feature. Better than ADP.
- The ability to print the read confirmations on the newsfeed so I can count the staff as being trained on a particular document or procedure.
An intuitive, rock solid service that's worth the cost but with some minor quibbles
- Pushing out updates to the schedule very quickly.
- UI is easy to navigate for staff.
- Copy and paste scheduling is amazing.
- The manager side UI needs improvement to be more intuitive.
- I have difficulty syncing it to my outlook calendar.
- The app and desktop environment don't sync perfectly and sometimes I need to push updates from the app when I've already done them via a workstation.
- The billing process is annoying, I'd rather just pay once a year.
User Friendly Game Changer!
- Ease of adding users and employees.
- Ease of generating payroll hours.
- Ease of editing/adding timesheets.
- Does not cleanly interface with our payroll system (Gusto).
- Creating default holiday pay hour rules for certain employees.
- Location of punch ins not always easy to track.
Say goodbye to paper timesheets with Deputy!
- Integrates well with Xero.
- Reports are very easy to create.
- Deputy is very easy to learn.
- Award interpretation and breakdown are excellent.
- The customer service is excellent.
- I have found that when I create a schedule, employees seem to create a new unscheduled shift rather than using the scheduled shift that I have published. Can you not allow an unscheduled shift to be created if there is a scheduled shift already published?
- When you Start of End a shift, can you make the 'Submit' button more prominent so they don't forget to press 'submit'.
Deputy is a great, cheap time tracking option for small business!
- Implementation.
- Time tracking.
- Time approvals.
- User interface isn't as easy as it could be.
- Mobile app isn't perfect for a approvals.
- Explaining/advertising new features.
Deputy to the rescue!
- Intuitive, clean interface.
- Simple learning curve.
- Easy to make adjustments.
- Export is so convenient.
- Export feature issues with OT export.
Deputy - Easy, proffessional and affordable.
- Onboarding with ability to add extra documents needed.
- Good to be able to set up several jobs/locations.
- Integration with several accounting systems.
- Reminders for both employer and employees.
- Message function.
- Deputy needs to add a comment symbol in timesheets!!!!! So easy to miss when employees have written a comment without it.
Overall easy to navigate and use
- Moving shifts - loading templates
- Approving timesheets
- Calculates business costs, including providing weather updates helps with planning out the roster
- Changes to shifts - text notifications can be confusing and messy
- Visibility of staff pay rates should be hidden to other staff members including managers
- Onboarding
Deputy Review
- Time Tracking
- Approvals
- Integration with Payroll Platform
- Technical Support is not effective
- Azure AD implementation does not work correctly
Great Time Tracking & Scheduling Software
- Time tracking
- Scheduling
- Mobile app
- Labor law compliance
- Not easy for management to assign PTO hours without first having employees request time off
Deputy brings the best
- Makes scheduling easy
- Makes clocking in and out easy
- Has an easy to use app for your phone
- Makes requesting time off and seeing your schedule easy
- I would like more customizable options per store
- Having an option to just have leave or unavailability, but not both offered
Great value and time saving app!
- Onboarding process
- Rostering
- Alerts to staff
- Interaction with Xero
- Automation of pays
- Updates of pay award rates
Deputy review
- Ph app features
- Costing for rosters/ reporting
- User friendly rostering
- Can post rosters with txt and email or none.
- The change of up loading new staff, is not as simple as it use to be.
- Be good if you could get a notification if staff have not logged in for the set shift.
- It’s would be helpful to be able to approve leave from my ph.
- It would also be helpful to be able to select all employees and approve timesheets instead of one at a time.
- And you can’t approve holiday pay in advance this would be helpful.
"Deputize" Your Schedule and Make More Time for More Important Stuff for Your Business
- Notifying employees (text/email) of a new schedule being posted.
- Analytics around payroll costs for a particular schedule.
- Ability to set up separate areas or locations as needed.
- Ability for employees to request time off or trade shifts.
- Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
- Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
- An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
Nothing to wow you.
- Alerts when late for shift.
- Timecard reporting download.
- Time clock login/logout location fairly accurate.
- Minor Irritant:
- Need a better widget for Calendar on Unavailability> Add new.
- On the All day, When you set the From date, the To date resets to the day before the 'From' – and you get the warning "End date is in the past". Makes no sense. It should reset 'To' to the NEXT day.
- Also, Setting the Time – cannot see the scroll bar; hard to move the time down to where I want it.
- Functionality extended:
- Schedule – date header What’s happening today. Needs to be visible to ALL Users, so when each user looks at their schedule, they can see the notes I entered about the day. Otherwise, why bother having the comment section?
- Would be very nice to have!: Publishing Schedule – Notify staff Need a Notify and Confirm VIEWED. Need to know that employees saw the schedule, but they do NOT get the option to Accept or Reject the shift.
- ****** #1 NEED: On App – once an employee is logged in, can no longer see their schedule. Need to be able to see what they are scheduled for, so managers and employees know when they are supposed to have their break, and when they are supposed to end their shift.
- Irritant: Setting Payroll periods. It does not understand 2 times a month. Can not set the 15th and last day of the month. Always have to adjust when working with a time period for payroll.
Deputy for self employed staff paid per class
- capture staff rates linked to a number of factors
- allows for exports of varies data in csv format
- keep everyone connected thanks to contact details saved on the system and news feed
- There is no view that would allow to view more than one location at a time.
- News feed - no way of reporting on who confirm reading messages.
- Tasks are very limited and not usable in the current format.
Best Scheduling site ever!!!!!
- Let me choose who works a shift from a list of those available
- It only charges me for the shifts scheduled, not the number of employees in the system.
- My employees really like the web app, and find it easy to use.
- The web app for managers is not overly useful. When I have shifts posted, it tells me that there are multiple people that are requesting a shift but I am unable to see who they are.
- When multiple people request a shift, it would be really nice if it kept a history of those who requested but weren't assigned to a given shift so that if an employee cancels I know who else had asked to work that shift without having to manually record the info.
Recommended
- The scheduling module is well designed, allowing open and fill shifts with ease, and [the] option of approval for open shift pick up is great.
- Leave management is a great feature. We can do PTO and Leave Management in one software now.
- When it comes to timesheet export, the overtime rule is not flexible enough. We have to do [an] extra manual data process before [entering] it [into] our payroll software.